Start with one stable bedtime preset
Choose your timer, fade, motion, and soundscape settings once. Use that setup for several nights before fine-tuning sensitivity.
SleepCast support
Start with the essentials, find an answer by topic, or email us directly. Every support link on this page works without an account.
First night
You can always change these choices later. Nothing here locks your library or listening history into one experience.
Open Settings → Experience Mode. Simple is focused on bedtime listening; Expert exposes the complete library and creation toolkit.
Search the directory, explore charts, paste a feed URL, or import an OPML file from another podcast app.
Set a duration, fade, optional sleep check, motion sensitivity, soundscape, and bedtime window that suit your routine.
Play an episode and let the timer handle the transition. Your settings remain ready for the next night.
Check that the sleep timer is enabled and that the current time falls inside your configured bedtime window. If you selected “end of episode,” the behavior follows the episode boundary instead of a minute countdown.
Confirm that the sleep check and motion detection are enabled. Movement is monitored near the end of the timer, and very small movements may not pass your selected sensitivity threshold. Try the in-app sensitivity guidance and keep the phone on a surface that can register your movement.
SleepCast can speak the current time before playback resumes. A short recap is also available when on-device summarisation is supported and enabled. You can control time and recap announcements separately in Sleep Timer settings.
Transcription uses an on-device WhisperKit model. Summary generation and sleep-resume recaps additionally depend on supported Apple on-device intelligence capabilities. Availability therefore varies by device and operating system.
Open AI settings and check whether processing is restricted to external power. Connect power if needed. You can cancel the current job and retry it; a completed transcript is preserved when possible so it does not need to be recreated.
Audio-fragment capture and automatic transcription are optional. Check Bookmarks settings and make sure the source episode is still available. Existing bookmarks remain useful as timestamps even when no fragment was captured.
Check available device storage and the Wi-Fi-only setting. A download waiting for Wi-Fi will continue when an allowed connection is available. You can retry it from the episode or downloads screen.
Verify notification permission in iOS Settings and in SleepCast. The Notifications screen shows permission status and the last background check, and includes a test check to confirm the workflow.
In Expert mode, open a playlist and choose a podcast to follow. New episodes from that show are then added to the playlist. Automatic downloads are a separate per-playlist option under Downloads settings.
Open SleepCast on your iPhone and refresh subscriptions or your queue. If CarPlay still shows an older list, disconnect and reconnect the CarPlay session.
Listening and sleep-timer statistics build up as you use the app. Check the selected date range and make sure you are viewing the correct Listening or Sleep Timer section.
Use OPML import to bring a subscription list from another compatible podcast app. Use OPML export whenever you want a portable backup or plan to move your subscriptions elsewhere.
Small changes, smoother nights
Choose your timer, fade, motion, and soundscape settings once. Use that setup for several nights before fine-tuning sensitivity.
For a story with a natural ending, stopping at the episode boundary can feel better than a fixed countdown.
Larger transcription models need more time and power. Power-only queue processing keeps heavy work away from normal listening.
An occasional OPML export makes it easy to move your subscriptions to another installation or podcast app.
Human support
Tell us what happened, which device you use, and what you expected to see. We’ll help you find the next step.